Make a customer, not a sale. Katherine Barchetti is absolutely right about this, so it’s a good idea to reframe our perspective on closing and winning deals. Landing a sale is a challenging … [Read more...]
Build Strong Client Relationships Using These 3 Effective Tactics
OK, you’ve used our prospecting and klosing advice and tips and landed new customers. Way to go! But, what now? You can’t just leave them be and wait for them to reach out if they … [Read more...]
5 Mistakes That Rich and Successful People Never Make
Achieving success takes a lot of hard work, numerous sacrifices, and a little luck. But, as we know, there’s no shortcut to success – you’ll need to travel that bumpy road full of different … [Read more...]
The Power of Bad Reviews and How to Make Them Work for You
People make mistakes. Companies do too. Did you know that even an automotive giant Mercedes Benz had a costly mistake upon entering the Chinese market? Namely, it was … [Read more...]
Why Do You Need a Customer Success Manager?
So, you’ve closed your prospects after weeks of demanding negotiations and it’s time to rest on your laurels? Not so fast! The fact that your new customers accepted your proposal doesn’t … [Read more...]
7 Powerful Strategies for Combating Customer Churn
Improving churn rates and boosting customer lifetime value are the factors most substantial for the growth of your business.  It’s important to calculate and track your customer churn rate as … [Read more...]
