Do you want to hear the good news or the bad news first? OK, let’s go with a downer – the odds are that 71% of your new users will churn within three months after they downloaded or … [Read more...]
Why Your Sales Team Needs a Crisis Management Plan
No matter how hard you try, you can't prevent every crisis that comes along and safeguard your business against all potential risks. That’s scary alright, but you shouldn’t panic at the thought … [Read more...]
9 Proven Strategies to Reduce Customer Attrition
The truth is, some of your customers will take off (or even worse, ghost on you!), no matter what you do to prevent them, as there are some factors you just can't control. However, as a high … [Read more...]