Make a customer, not a sale. Katherine Barchetti is absolutely right about this, so it’s a good idea to reframe our perspective on closing and winning deals. Landing a sale is a challenging … [Read more...] about Tips for Building Effective Incentive Programs
OK, you’ve used our prospecting and klosing advice and tips and landed new customers. Way to go! But, what now? You can’t just leave them be and wait for them to reach out if they … [Read more...] about Build Strong Client Relationships Using These 3 Effective Tactics
Achieving success takes a lot of hard work, numerous sacrifices, and a little luck. But, as we know, there’s no shortcut to success – you’ll need to travel that bumpy road full of different … [Read more...] about 5 Mistakes That Rich and Successful People Never Make
People make mistakes. Companies do too. Did you know that even an automotive giant Mercedes Benz had a costly mistake upon entering the Chinese market? Namely, it was … [Read more...] about The Power of Bad Reviews and How to Make Them Work for You
So, you’ve closed your prospects after weeks of demanding negotiations and it’s time to rest on your laurels? Not so fast! The fact that your new customers accepted your proposal doesn’t … [Read more...] about Why Do You Need a Customer Success Manager?
This is the second part of our crash course on how to grow your business and expand your customer base. I’ve already discussed how I landed a really important deal with Rogers, and this blog … [Read more...] about First-Hand Tips for Growing Your Business and Expanding Your Customer Base: Part 2
Running your own business can be tough. But one thing that’s even more complex is setting it up and get the ball rolling. Building your product or service, landing your first … [Read more...] about First-Hand Tips for Growing Your Business and Expanding Your Customer Base: Part 1