No matter how hard you try, you can't prevent every crisis that comes along and safeguard your business against all potential risks. That’s scary alright, but you shouldn’t panic at the thought … [Read more...] about Why Your Sales Team Needs a Crisis Management Plan
9 Proven Strategies to Reduce Customer Attrition
The truth is, some of your customers will take off (or even worse, ghost on you!), no matter what you do to prevent them, as there are some factors you just can't control. However, as a high … [Read more...] about 9 Proven Strategies to Reduce Customer Attrition
How to Make the Most of Your Customer Onboarding Process and Prevent Churn
Do you want to hear the good news or the bad news first? OK, let’s go with a downer – the odds are that 75% of your new users will churn within a week. Now the good news – it’s nothing to … [Read more...] about How to Make the Most of Your Customer Onboarding Process and Prevent Churn
